Privacy Policy

Last updated on 06 May 2025.

This Privacy Policy outlines the practices of 3X7AI (“we”, “us”, “our”) owned by the legal entity HYPER AUTOMATION S.R.L. – Legal Entity, CIF: RO44493296, Reg. com.: J40/10983/2021, Adress: Str. Argentina, Nr.25, Et.P, District 1, County: Bucharest, located in Romania, regarding the collection, use, disclosure, and protection of your personal data when you access or use our website at 3x7ai.com (the “Service”). By accessing and using the Service, you consent to the data practices described herein. If you do not agree with any part of this Privacy Policy, please refrain from using our Service.

1. Information We Collect

We collect various types of information from you, including:

• Personal Identification Data: Such as your full name, email address, phone number, and other similar contact information.
• Usage Data: Information about your interaction with the Service, including pages visited, time spent on the site, and other diagnostic data.

Additional data collection methods (e.g., automated tracking through cookies) may be detailed in our separate Cookie Policy.

2. How We Use Your Information

Your information is used for legitimate purposes essential to the operation and improvement of our Service.
These purposes include, but are not limited to:

• Service Administration: Managing user accounts, processing orders, and maintaining accurate records.
• Customer Support: Responding to queries, troubleshooting issues, and providing technical support. Marketing and Promotion: Sending newsletters, promotional materials, and targeted advertisements (subject to applicable consent where required).
• Enhancing User Experience: Analyzing usage patterns to enhance website navigation, performance, and content relevance.
• Compliance and Legal Obligations: Ensuring our operations comply with applicable laws, regulations, and enforcing our Terms and Conditions.
• Security: Implementing safeguards to protect the Service and its users against unauthorized access, fraud, or misuse of data.

Should we decide to use your information for any purposes not mentioned here, we will seek your express consent prior to further processing.

3. Information Sharing and Disclosure

We are committed to safeguarding your personal data and will not disclose it to third parties without your consent, except under the following circumstances:

• Service Providers: We may share your data with trusted third-party vendors who assist in processing and data management. These vendors are contractually bound to use your data only for the designated purposes and to adhere to strict security protocols.
• Legal Compliance and Protection: Disclosures may be made to comply with legal obligations, court orders, or governmental requests, as well as for the protection of our rights, property, or safety, and that of our users or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction. In such cases, the new owner will be bound to continue protecting your personal information in accordance with this Privacy Policy.

4. Data Retention

We retain your personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. Specifically:

• Active Data: Your personal information is maintained for active engagement with our Service.
• Record Keeping and Compliance: Certain data may be retained for a longer period (up to 90 days or longer) for record-keeping, compliance, and dispute resolution purposes.
• Anonymized Data: Aggregated or anonymized information, which does not directly or indirectly identify you, may be retained indefinitely for research and analysis.

5. Your Rights and Choices

Depending on the applicable law, you have various rights regarding your personal data, including:

• Access and Portability: The right to request access to your personal data or receive a copy in a portable format.
• Rectification: The right to request correction of any inaccurate or incomplete data.
• Erasure: The right to request the deletion of your data when there is no compelling reason for its continued processing.
• Restriction and Objection: The right to restrict or object to the processing of your data in certain circumstances.
• Withdrawal of Consent: Where processing is based on consent, the right to withdraw such consent at any time (without affecting the lawfulness of processing based on consent before its withdrawal).
• Filing a Complaint: The right to lodge a complaint with a supervisory authority if you believe your rights have been violated.

To exercise any of the above rights, please contact us at [email protected].

6. Security Measures

We employ appropriate technical and organizational measures to secure your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, while we strive for robust protection, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Updates to This Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. Note that modifications will take effect 180 days after being posted. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

8. Contact Information

National Supervisory Authority for Personal Data Processing.
Address: B-dul G-ral. Gheorghe Magheru 28-30, Sector 1, postal code 010336, Bucharest, Romania
Email: [email protected]

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact our Data Protection Officer at:

3X7AI

Legal Entity: HYPER AUTOMATION S.R.L.
CIF: RO44493296
Reg. com.: J40/10983/2021

Email: [email protected]
Phone: +40 752 120 101
Address: Str. Argentina, Nr.25, Et.P, District 1, County: Bucharest

This Privacy Policy is designed to provide you with clear and transparent information about how your personal data is handled by 3X7AI, ensuring compliance with applicable laws and promoting trust in our Service.